Relax While All Star Handles Your House Cleaning

FAQs:

• Can I use digital payments to pay for maid service?

  Absolutely! Our company accepts Mastercard, Visa, and Discover, and offers automatic billing if desired. For more information, feel free to contact us!

• What cleaning products do you use?

  Our Fort Collins house cleaning team has received comprehensive training on the proper use of their specialized equipment, which includes advanced tools and products. Traditional cleaning products contain chemicals that can cause respiratory problems, rashes, and a number of other health problems. For this reason, we only use environmentally-conscious products made from natural ingredients that are not harmful to your health or the environment.

• Why should your cleaning service be insured and bonded?

  If you’re looking for a reliable cleaning company in Fort Collins, Greeley, Milliken, Berthoud, or Johnstown, make sure their cleaners are insured and bonded. As a result, you’ll be protected against damage, theft, or injuries that occur in your home.

  Here at All Star Cleaning Services of Fort Collins, we ensure the safety of our clients and rise above the rest by hiring only fully insured and bonded cleaners. Moreover, we thoroughly screen each maid before welcoming them to our team.

• Do I have to sign a contract before booking a cleaning service?

  Most Fort Collins cleaning companies will ask you to sign a contract that requires you to use their services for an extended period of time. However, you’re not obligated to sign any contract when working with All Star Cleaning Services of Fort Collins. Feel free to contact us for more information!

• Do I need to be home when the cleaners come?

  It’s not necessary to do this. In case you have other plans, you can simply provide instructions explaining how your cleaning crew can access your home. This is entirely up to you since professionals are capable of working in both settings, whether you are present or not.

• How do you keep my house safe?

  A hygienic living environment is essential to your family’s safety and comfort. To accomplish this, we employ a number of straightforward and effective methods, including:

  • Detail-oriented approach: Our team members are reliable, client-oriented individuals committed to providing quality cleaning services across Fort Collins and the region.
  • Custom cleaning service plans: We offer fully customized cleaning plans based on your unique needs.
  • Maintaining consistency: No matter where you’re located in Northern Colorado, our best practices and highest standards are guaranteed every time you invite us to your home.
• What about my pets?

  Pet-friendly homes in Fort Collins and the region are our specialty. You can trust our maids to tackle your home top to bottom using healthy cleaning products that are not only non-toxic and safe for you and your family, but also your furry friends. Contact us today and put your home in safe hands!

• Are you supposed to tip a house cleaner?

  In general, tipping is neither mandatory nor expected when it comes to home cleaning services. Then again, in appreciation for the quality work of your service provider, you might consider leaving a little extra cash on top of the agreed-upon amount.

• How do I find a good cleaning company near me?

  A professional cleaning company prioritizes your satisfaction and convenience, which means you should shortlist only the companies which:

  • Save you time with a quick and straightforward booking process.
  • Present you with a clear overview of cleaning services available.
  • Have approachable, responsive and easily accessible customer service.
  • Offer flexible services which you can customize to match your needs.

  At All Star Cleaning Services of Fort Collins, we check the boxes above and more. To make your cleaning service hassle-free, we offer fully flexible services and service schedules. Your safety and satisfaction is what we are in this for, which is why:

  • We pursue a high caliber employee. With us, you can enjoy a consistent service guilt, hassle and stress-free!
  • We offer a satisfaction guarantee with each service. If you are unsatisfied with your service, we will arrange a quick reclean and schedule quality assurance both on the reclean and on the following appointment.

  Put your home in safe hands and book now!

• Will the same maids clean my home each visit?

  Whenever you call us, you’ll get a pristine, freshly-cleaned home in Fort Collins and the nearby communities. Thanks to over 18 years of experience in Northern Colorado, we’ve assembled an efficient team of committed and highly motivated expert house cleaners that will exceed your expectations every time you welcome them. We strive to provide the same technician for you each visit to your home, but in the event they are sick or on vacation, we will still have you covered!

• Do I need to provide any equipment or supplies?

  If you have allergies or prefer to use your own supplies, simply let us know and we’ll put together a detailed list of the products we’ll need for your tidying session. Otherwise, we’ll supply and equip you with all the necessary supplies and tools for a successful job.

• What if something in my home is damaged or broken?

  Our trusted cleaning professionals are meticulous and treat your place in Fort Collins as if it were their own. In the event that something gets damaged or broken, we’re always available by phone or email to hear from our customers. Furthermore, we ensure a fast and efficient resolution to complaints.

• What if I'm not satisfied with my cleaning service?

  As a client-focused company, we’re dedicated to providing residents of Fort Collins, Greeley, Johnstown, Milliken, Berthoud, and the area with exceptional house cleaning services. All of our products come with a 100% money-back guarantee. Any time our specialists miss a spot or you’re not completely satisfied with the results, we’ll make it right. Give us a call and we’ll send one of our technicians to reclean your home to your complete satisfaction.

• Do you offer house cleaning Gift Certificates?

  Yes, absolutely. A gift that improves someone’s life demonstrates your appreciation. So, with our gift certificates, you’re not just giving a clean house – you’re giving a moment of rest and relaxation. Browse through our selection of cleaning service gift certificates for someone special to take a break from the usual household chores.

• Should you tidy up before a cleaner comes?

  Here’s a handy list you can follow to make sure your maid service in Fort Collins or the surrounding area are welcomed properly:

  • Declutter 
  • Make sure to put items back where they belong
  • Wash the dishes
  • Food shouldn’t be left out
  • Identify damaged items well in advance
  • Ensure that more challenging areas are covered with precise instructions