Get to Know the House Cleaning Experts at All Star Cleaning Services of Fort Collins
The Mission
Our mission is to connect with each cleaning service client and their home as the unique individuals that they are. We will take personal responsibility for the experience of each of our clients, and strive to foster a positive relationship through communication, creativity, and a passion for improving the lives of those we serve.
Meet Laura Smith
Founder of All Star Cleaning Services of Fort Collins
5 years before starting All Star Cleaning Services of Fort Collins, I was pregnant and homeless with little familial support. After spending my teenage years bouncing around between foster homes, group homes, etc., I found myself at the Fort Collins Mission, 18 years old, 5 months pregnant, and with a deep understanding that I would need to create my own future from there. Life is not about what happens to us but about how we respond. I responded by working 2 jobs, guarding my hopeful heart, and laying plans.
I moved into my first home the day my son was born. Over the next couple of years, I met and married my husband, and we had a second son. I earned my associates degree through Front Range Community College in Fort Collins and then transferred to Colorado State University. At the time I thought I wanted to go to law school.
All Star Is Born
About 3 years prior to this time my husband had spent about 18 months working for a local janitorial company. One day while on the way to The Butterfly Pavilion in Denver with my sons and a family member, we were discussing how unhappy my husband was in his current retail position, and how much my young family was struggling to get by. My companion suggested that perhaps he should start his own cleaning company, since after all, he "knows how to clean now!" I still laugh every time I think of that, since as I have since learned, running a successful cleaning business has very little to do with knowing how to clean.
I thought it was a great idea and ran straight home to tell him. His immediate answer was absolutely not. Being stubborn as I am, I told him fine, I'll do it - and an entrepreneur was born. Within a week, I was cleaning my first house, and the rest as they say is history.
This company is truly my dream. It has changed the trajectory of my entire life, and the lives of my family as well. My children have opportunities that I never would have been able to provide to them otherwise. My sister followed me into the industry and now runs a successful cleaning service in North Denver, Clean Queen.
All Star Cleaning Services of Fort Collins Today
I currently employ nearly 50 people, and cherish the opportunity to mentor the young people that come to work for me. We place our focus on the idea that there is dignity and value in the work they do, both for the clients they serve, and for themselves as they navigate their own opportunities in life. I am of the belief that this job is but a stop on the road to the rest of their lives, and endeavor to move them up or eventually out and on to bigger and better opportunities, while taking the best care I can of them during their time with me - including providing health, dental, and vision insurance, a company matching 401k, up to 2 weeks paid time off, and company vehicles.
I am truly grateful to the Fort Collins community for all of the support shown for my business over the years. We may not always be perfect, but we always care deeply about being the best company we can be for our staff and our clients. Thank you for reading my story!
Meet Our
All STARS
I became an All Star in July 2015, but I actually had my first interview with Laura in May 2015. I had been the General Manager of a Liquor store until Jan 2015 and focused on my school work through the spring but was ready to work again after a few months, I’m not one to stay at home for long.
At the time of my interview, All Star used to do working interviews to see if the job was a right fit. I BOMBED my working interview; I had no idea what I was doing but I probably spent 2 hours in a bathroom and am still not even sure if I did anything helpful in there. After doing one house I was sent home with a check and didn’t get the job. I was given a quick offer to another position rolling Sushi and I did that for about a month, but I could not stop thinking about how much I wanted to be an All Star. I was still so shy then, I wanted a job that wasn’t so much face to face customer service, but customer service through actions. Leaving a house with an impression that I cared about what I was doing, without even saying a word.
I emailed them and asked to be reconsidered for employment. I was scheduled for another working interview and this time I was hired (I’m not sure I did any better this time around, but I think they liked my persistence at this point). I got through training, started cleaning, and found that I was actually pretty good at it. I really loved the self-paced nature of the job and got to be fast friends with many of my coworkers, most I am still close with today. When an office position opened up, I asked to interview for the position and my experience with Excel was a huge selling point and I got the job!
I immediately started working on new spreadsheets for payroll reporting, staff reporting, pretty much any kind of reporting that Laura was looking for, I found a way to build it. I earned my title Excel Extraordinaire and when I ran out of new project ideas, I started learning everything I could about the schedule. I have a knack for memorization and soon I was in charge of the schedule too. I am always driven to learn more since I have this desire to be a know-it-all in the nicest way possible. This has allowed me to move up and earn the position of General Manager in August 2017. I still love the same things about All Star, being able to make fast friends with co-workers, being able to show our clients how much we care (though I say many more words to do this now), and finding new and improved solutions for any problems as they come.
- Before becoming a cleaning All Star, Alexandra worked with adults with developmental disabilities.
- She is excited to be an All Star because she can have fun, work hard and see her work pay off.
- Her favorite part of the job is the satisfaction of walking into a messy room and leaving it looking awesome.
- She has been playing roller derby for eight years.
- Brandy graduated high school in 2016 and worked as an assistant manager at Party City.
- Before she started at All Star she traveled around Europe for three months.
- She become a cleaning All Star because she loves to clean and likes to share that love with others.
Here is what some of our clients have to say about Brandy's work:
- Before becoming an ALL STAR:
I worked fulfillment for a catering company and really not enjoying it =( - Career Ambitions:
Own my own pizza shop/bakery. - Why he wanted to be an ALL STAR:
Because I LOVE this company. - Favorite part of his job:
I love meeting new people. - Something you may not know about Colton:
I'm a lefty.!
- Before becoming an ALL STAR:
Stay at Home Mom. - Why she wanted to be an ALL STAR:
My sister, Amy, had been an All Star for a few years and after attending a game night or two I decided to join the team! - Favorite part of her job:
My partner Katie, we're a pair of goofballs together!
Here is what some of our clients have to say about Candi's work:
"It was fun to meet the crew for the first time. I think Candi has been cleaning the house for years and I hadn’t met her until today. The house looks great and my girlfriend loves that they fold the towels “fancy”!"
"Katie and Candi did another exemplary job cleaning. They are a pleasure to have here and are so efficient. I keep wanting to post kudos on social media each time, and if I can get that accomplished, I will. They certainly deserve bonuses!"
"Candi did an outstanding job. The house was very clean and she paid attention to details."
- Before becoming an ALL STAR:
I lived in Buffalo, NY and was a waitress. - Career Ambitions:
I want to become a wildlife conservationist. - Why she wanted to be an ALL STAR:
I love cleaning, so I figured this was a great job for me. - Favorite part of her job:
Seeing all the houses and the people I work with. - Something you may not know about Haley:
I love to cosplay and craft in my spare time!
Here is what some of our clients have to say about Haley's work:
"So grateful! We love having Haley! The house looks great and she really goes above and beyond every time!!!"
"Haley does such an AMAZING job!!!!!!!!!!!!!!!!! She rocks!!"
"Haley always asked if there’s anything specific I’d like the ladies to pay special attention to and for this clean I told her the dust. They did a phenomenal job! It feels like a night and day difference and we’re so thankful for the work they do monthly for us!"
"Oh my gosh. I feel like I'm living in a vacation rental it's so clean! I hadn't really realized how far I had let things slide until last night. Thank you sooo much Haley and Tamara, I look forward to having you as part of our lives. Very satisfied."
- Before becoming a cleaning All Star, Katie was a shift leader at Insomnia Cookies.
- She hopes to become a teacher.
- She loves meeting new people and learning new things.
- Her favorite part of her job is seeing the difference from the before and after of each house she cleans.
Here is what some of our clients have to say about Katie's work:
"Katie and Rebell are just the best! We love that we get to have the same team, quite often. They take such great care of us. Thank you for all that you do!"
"Thank you for our super clean house, Katie! We were gone all week and just got home today - so awesome to come back to a clean home. We appreciate you guys!"
"Katie, did an awesome job! She is very friendly and fun to visit with. I look forward to her each month."
"Thanks Katie. Everything looks fabulous!!!"
- Before becoming an ALL STAR:
I've always been an All Star. - Career Ambitions:
I would love to work for an animal rescue. - Why she wanted to be an ALL STAR:
I love to clean. - Favorite part of her job:
Seeing the clients' animals and staging kiddos bedrooms makes me feel like a kid again. - Something you may not know about Natalie:
I have 6 animals (fur babies). 2 cats, 2 dogs, 1 fish and 1 snake.
Here's what Natalie's clients have to say about her work:
"Amazing job and attitude. The master shower was very moldy when Natalie took over cleaning it. It had been neglected for many months. It is almost completely mold free and that took a lot of work on her part. They are a great team!"
"Natalie is a shining star. We think she's the best and most cheerful cleaner we ever had!"
"We were surprised we had new members on our team. We more surprised that the team was one person. But most of all we were blown away with how well Natalie did! She took care of the fans, laundry sink, toilets, etc. things that had been neglected or difficult to do she did! She made our kid's rooms look adorable. They loved coming home to see their stuffed animals being silly. I didn’t get to complete my preclean before she arrived so she had to do more work than the previous teams and she did just that! Thank you!"
- Before becoming an ALL STAR:
I was a beauty advisor. - Career Ambitions:
Learning more skills. - Why she wanted to be an ALL STAR:
To make people happy. - Favorite part of her job:
Seeing all of the pets. - Something you may not know about Wendy:
I'm an artist.
Here is what some of our clients have to say about Wendy's work:
"I cried tears of joy when I saw Brandy and Wendy at our house on Friday. I KNEW they would give us great service, just like they had in the past. I was not disappointed."
"Our experience today was outstanding. Marlee and Wendy did everything to our satisfaction, and then some! We would like to have them as our permanent team. We will gladly change our day to suit their schedule."
"Thanks again to our great team, Wendy & Marlee. They are always so accommodating to our family’s needs. Their cleaning work is 5-star, and always with a cheerful smile."
- Before becoming an ALL STAR:
I was a CSU Dining Hall team member. - Career Ambitions:
Make enough to live comfortably and support my cats. - Why she wanted to be an ALL STAR:
Wonderful company and community. A great opportunity to help some wonderful clients. - Favorite part of her job:
Seeing the joy on client's faces after a job well done! And seeing their adorable pets. - Something you may not know about Kaitie:
I can burp on command!
Here is what some of our clients have to say about Kaitie's work:
"Kaitie C. did an outstanding cleaning for us. Really appreciate her :)"
"I just wanted to let you know, Kaitie did an outstanding cleaning for us. I would say she is probably the best technician we ever had and we are so happy to meet her. Thank you, happy customer."
"Please tell Kaitie she did a great job! I love her and hope she can keep coming to our house!"
- Before becoming an ALL STAR:
I worked in retail. - Career Ambitions:
I'd like to make people happy. - Why she wanted to be an ALL STAR:
Hard work is good for the soul. - Favorite part of her job:
Making clients happy and making their lives easier. - Something you may not know about Danielle:
I used to do 4H (goats and sheep).!
Here is what some of our clients have to say about Danielle's work:
"Terrific, terrific! Thanks Danielle, you are a star!"
"Everything was spotless! Danielle did such a great job, we feel like we have a brand new house! Thank you"
"Thank you Danielle. Everything is perfect. Love the little decorative surprises through out. Looking forward to my next clean in 2 weeks!"
"One of the BEST cleans we have EVER had. Danielle was extremely attentive to detail and was here much longer than the teams usually are, which we appreciated greatly! Thank you so much, Danielle!"
- Before becoming an ALL STAR:
I was a student. - Career Ambitions:
I would like to be a dental hygienist. - Why she wanted to be an ALL STAR:
Cleaning is always fun and fast-paced. It's rewarding work. - Favorite part of her job:
The satisfaction of doing a good job to make customers happy.
Here is what some of our clients have to say about Kelly's work:
"Really, really appreciate Kelly! Her attention to detail and awesome attitude are the best."
"Kelly is as always wonderful to see! Thanks so much for everything, especially our kitchen which always seems to be the area most in need!"
"Kelly is exceptional. Everything was wonderful. I really like having her in my home. She deserves a raise! Please keep her!"
- Before becoming an ALL STAR:
I was working at a call center. - Career Ambitions:
I would like to become a social worker and finish my Sociology degree. - Why she wanted to be an ALL STAR:
I enjoy cleaning and see that this work has room for improving as well as advancements. - Favorite part of her job:
My favorite part of the job is getting the accomplished feeling after a long day of work. - Something you may not know about Crysten:
I really enjoy taking on new adventures such as doing different hikes!
Here is what some of our clients have to say about Crysten's work:
"Crysten always takes great care of us and our dog!"
"We love Crysten’s attention to detail and adding something different each week!"
"Crysten did a great job! I’m impressed how spotless she got the kids’ tub and I love my clean floors and cabinets!"
"Crysten did a fabulous job. My home sparkles ✨"
- Before becoming an ALL STAR:
I worked for a truck stop cleaning the facility and found that I really enjoyed cleaning as a job. - Career Ambitions:
To become a trainer or work in the office. - Why she wanted to be an ALL STAR:
The company has great reviews from clients and employees. I want to work with people that enjoy work and doing a great job as well as being a part of a caring team and company. - Favorite part of her job:
Making something dirty, sparkle again. - Something you may not know about Sebrina:
I'm obsessed with purple. I love the color as it makes me happy which is why my glasses are that color!
Here is what some of our clients have to say about Sebrina's work:
"Sebrina is exceptional at coordinating training new techs, while ensuring our home is sparkling clean!"
"Thanks for cleaning our home Sebrina. It's always a pleasure to have you here and we love having a clean house!! You are like a magic cleaning fairy that shows up every two weeks."
"The house sparked when I arrived homer. Great job Sebrina!!! Thanks again for cleaning for us."
"Beautiful job solo, Sebrina - thank you for your attention to detail!"
- Before becoming an ALL STAR:
I worked at a weiner dog farm. - Career Ambitions:
I would love to be a social worker and work in Law Enforcement. - Why she wanted to be an ALL STAR:
It is an amazing company that is client orientated. - Favorite part of her job:
The dogs!!! - Something you may not know about Alex:
I'm deaf in my right ear.
Here is what some of our clients have to say about Alex's work:
"Really appreciate Alex's drive and energy to do things well and efficiently. All her trainees have been pleasant and engaging as well. We so appreciate and depend on All Star to maintain our home right now. Many thanks."
"Alex...fast, efficiency, thoughtful!"
"Alex always does an awesome job thank you very much!"
- Before becoming an ALL STAR:
I was in the past. - Career Ambitions:
I love to clean and organize so hopefully one day I can do both. - Why she wanted to be an ALL STAR:
Cleaning makes me happy and is the best therapy. - Favorite part of her job:
Meeting clients and their pets! - Something you may not know about Vanessa:
I've never dyed my hair! It's all natural!!!
Here is what some of our clients have to say about Vanessa's work:
"Vanessa does an excellent job. She is the best we have had to date."
"Vanessa was very thorough and made sure to pay attention to the area of concern. We appreciate her hard work!"
"Vanessa does a great job making sure our home is clean just the way we like. She corrects issues right away."
- Before becoming an ALL STAR:
I worked at Target Full Time - Career Ambitions:
I would like to be a yoga teacher/holistic medicine expert - Why she wanted to be an ALL STAR:
I love cleaning and I wanted to try something new - Favorite part of her job:
The independence I'm able to have - Something you may not know about Megin:
I am 5'9"
Here is what some of our clients have to say about Megin's work:
"Megin did awesome! Was thrilled to see all stars pull up and Megin made everything shine. I'm a happy camper now that my house is clean. Thank you Megin!"
"Megin did a really great job, we’d love to request her again."
"Everything looked wonderful! Megin does a great job & I love that she puts things back where she found them after cleaning."
- Before becoming a cleaning All Star,
- Her favorite part of her job is
Here is what some of our clients have to say about Amy's work:
"So lovely to have Amy back! Thank you!! I'm quite impressed with how much she remembered about my home, and of course her consistently high quality work!"
"Haley and Amy left our home sparkling clean. Always nice to come home after the Allstar Team has been there! Really loved the extra attention to our blinds this time, as well. Thank you!"
"Amy was very accommodating and thorough. Good worker!"
"We love having Amy back. She does a terrific job and is a delight to have cleaning for us."
- Before becoming a cleaning All Star, Bailie was a mess.
- She hopes to become a beekeeper and a first grade teacher.
- She loves cleaning.
- Her favorite part of her job is cleaning .
Here is what some of our clients have to say about Bailie's work:
"Bailie, we appreciate your hard work! Our house was sparkling and you got to places that had been previously missed. Happy New Year!"
"Bailie did our home by herself. She worked super hard and did a GREAT job! Thank you, Bailie."
"Brandy & Bailie did an awesome job! I am so very grateful to the All Stars for all they do for my home. Truly has been the best investment I have ever made!"
"Bailie is Amazing the absolute best!!! I want her all the time."
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