Before coming to All Star Cleaning Services I had worked in movie theaters for 7 years will three different companies. I loved the fast pace of the job but did not feel as though I was getting the connection with customers that I was hoping for. After moving to Oregon for a month to figure out what it was I wanted to do with my life, I ended up moving back home and heard about All Star through friends that had been working there. I knew that I loved house cleaning and felt that it was the perfect start up for the client connection I had been missing.
I worked in the field for seven months and absolutely loved my cleaning clients, their homes, and their pets of course! Something about going into someone’s home and taking just that one small task off of their hands every cleaning and making it shine made me feel very accomplished! After seven months I knew I wanted to take that next step up and became a trainer. I was able to take what I learned and teach new employees to not only clean but teach them the real reason why we do what we do and that is to serve our clients in every possible way.
After five months of training I felt like I was no longer getting what I wanted from cleaning in the field but didn’t know what was missing. After talking with Ajia (the general manager), she offered me the sales position in the office. Although I loved talking with new cleaning clients about their homes and what they were looking for in a cleaning company, that client face to face connection and training aspect wasn’t there anymore.
I now hold the Field Manager position and absolutely love what I do. Not only am I involved in the day to day with still signing up new clients but I get to talk with current clients about the quality of their home cleanings and add any additions to their work orders. On top of that, I get to go out into the field and help train our new house cleaning technicians as well as teach new tricks to our current cleaning staff and make sure all of our quality standards are being met.
All Star took me in when I truly didn’t know who I was or where I was going next. All Star is more than just a house cleaning company. It has become like a second family to me where I know I will always have a home, and friends that I know I will have for a lifetime.